The measurement accuracy has been improved in recent versions of the software. It was discovered that a gain floor needed to be established to prevent early saturation of the camera. This gain floor was implemented in BeamWatch version 2.2.0. Please check your software version. If you are still having problems, please send a data file to our Service Group for analysis at service@us.ophiropt.com with an explanation of your problem.

Many laptops disable the GigE port on the computer when docked. You can try the port on the docking station itself or use the GigE to USB adapter that came with the unit.

The input pressure for the BeamWatch can range from 20 to 50 PSI. For optimal performance the pressure for operation should be around 40 PSI at 10 LPM.

A beam dump is not included in the purchase of the BeamWatch. We recommend using a beam dump or equivalent product to protect people and equipment. When using a beam dump or a power sensor, it is not recommended to have the beam dump or power sensor too close to the exit aperture of the unit. Doing so will elevate the background which can impact the accuracy of the results.

A few options for beam dumps can be found here.

If you are interested in obtaining power meter readings at the same time, we would recommend some of our high power sensors that can be found here.

It is recommended that you supply clean, dry, filtered air or nitrogen to the BeamWatch. Also allowing the unit to purge for a time and adjusting the pressure with the inlet valve will help to eliminate most, if not all of the comets and streaks in the image. For more information please consult the manual under section 2.4. It is important to keep the dust covers over the openings of the BeamWatch in place until the purge air is flowing in order to prevent dust particle contamination prior to operation.