Beam Profiler FAQ’s

M2

05/28/15

The first and most common of these have to do with the operator entering the wrong wavelength value. In this case the results are often well below 1, in the .8-.9 range. The second most common cause for results <1 is due to nominal accuracy tolerances. These are normal and expected. With a 5% M² tolerance results from ~.95 to ~1.05 are very possible. Averaging runs will normally return a mean value to something > than 1, but not always.

05/28/15

Ophir-Spiricon LLC would like to thank its customers for the support of our long standing product the M2-200. In an effort to deliver state-of-the-art and high performance products we have decided to discontinue the M2-200 (Long Train) product. We have replaced it with the M2-200S (Short Train) product which offers faster M2 results in a more compact package. In an effort to allow customers to put in a last order for the M2-200 (Long Train) products we will continue to accept orders until July 1st, 2011. Our M2-200S product will continue to be available after that time.

The M2-200 will continue to be supported for repairs and calibrations through our customer service department. customerservice@us.ophiropt.com

05/28/15

Please check your computer operating system. Currently our software is only compatible with Windows XP, and Windows 7 32 bit or 64 bit. If you are installing on Windows 8, 8.1, or 10, we do not have drivers for these operating systems yet. We are working to release an updated application with updated drivers that will support Windows 10. Please check our web site for an updated version of the M2-200s software. If you are using one of the supported operating systems, than the driver for the motor controller probably did not install correctly. Please contact our Service Department at service@us.ophiropt.com for instructions on how to reinstall the motor controller for your specific operating system.