Ophir Optronics Ltd
Science Based Industries Park Har-Hozvim
POB 45021 Jerusalem 91450 ISRAEL
Tel: 972-2-5484444 Fax: 972-25822338


Date Issued:

RMA #
 

 
RMA - Return Material Authorized Form

Instruction on how to return merchandise:
1. An authorize RMA number must be issued prior to shipping any product back to Ophir Optronics Ltd.
For RMA number call daily Monday to Thursday, 9am to 4pm (Israel time) at 972 2 5484444.
2. Fill out this form.
3. Pack the item in its original packaging; include invoice (if available) and this RMA form.
4. Ship your item using a traceable carrier within 7 days of obtaining your RMA number.
All returns must have RMA number clearly labeled on the outside of package.
Returns sent without a RMA number will be refused.

  Shipping Address Ophir Optronics Ltd.
Science Based Industries Park Har-Hotzvim
POB 45021 Jerusalem 91450
ISRAEL


Customer Information
 
Company Name Contact Person
   
Company Address Tel Fax
     
End User (if other than conatct person Email address
   

The Returned Product:
Part Number S/N Warranty
    Y / N

Please specify reason for return :
Categories Comments
Damages Optical Elements  
Damages Coating  
Damages Mechanics  
Other  

No Product may be returned directly to Ophir without first contacting Ophir for a Return Material Authorization ("RMA") number. If it is determined that the Product may be defective, an RMA number will be given to you and instructions for product return. An unauthorized return, for which an RMA number has not been issued, will be returned to you at your expense. Authorized returns are to be shipped prepaid and insured to the address above. Your original box and packaging materials should be kept for storing or shipping your product. Ophir, at its sole discretion, shall be entitled to repair or replace the defective parts or product, in accordance with Ophir’s procedures, ship it back to you, provided that all invoices issued to you prior to such date, if due, were paid in full by you.

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