Repair and Recalibration

Please read our return and shipping policy procedures carefully:
  1. Select your country from the drop down list below to receive a form.
    1. If it's an online form, fill it out and click submit.
    2. If it's a downloadable form, fill it out and email or fax it to the calibration center. (The form you choose includes the relevant calibration center's contact info.)
  2. An RMA number will be issued to you via email from your nearest calibration center.
  3. All returns must have the RMA number clearly labeled on the outside of the package, and on all shipping documentation.
  4. Ship your item using a traceable carrier. (For the Israel calibration center, DDP Jerusalem terms within 7 days of obtaining your RMA number.)
  5. Throughout the RMA process, we will be responsible only for products made by us. Any assemblies, accessories or other accompanying items will be on the customer's responsibility.
  6. RMA Form Selection
    Select a country to download the RMA form:
     
    Ophir's Repair & Calibration Facilities:
    USA USA
    Ophir-Spiricon Inc.
    Shayna Andersen
    3050 North 300 West
    North Logan, UT 84341
    USA
    calibration@us.ophiropt.com
    www.ophiropt.com/photonics
    Tel:  +435-753 3729
    Fax: +435-753 5231 

    Germany Europe
    Ophir Spiricon Europe GmbH
    Meike Schurr
    Nanette Schreibert
    Guerickeweg 7
    D-64291 Darmstadt
    Germany
    meike.schurr@eu.ophiropt.com
    nanette.schreiber@eu.ophiropt.com
    www.ophiropt.com/photonics  
    Tel:  +49-6151 708 582
    Tel:  +49-6151 708 581
    Fax: +49-6151 708 599

    Japan Japan
    Ophir Japan
    Ms.Maho Kuroshima
    3-43 Kishiki-cho, Omiya-ku, Saitama-shi,
    Saitama, 330-0843
    Japan
    info@ophirjapan.co.jp 
    www.ophiropt.com/jp
    Tel:  +81-48-646 4150
    Fax: +81-48-646 4155

    Israel Israel
    Ophir Optronics Solutions Ltd.
    Ms. Ariella Rabi
    Science-Based Industrial Park
    Har Hotzvim, 91450
    Jerusalem
    Israel
    ariellar@ophiropt.com
    www.ophiropt.com/photonics
    Tel:  +972-2-548 4444
    Fax: +972-2-582 2338