Repair or Recalibration – Power Meters

Please read carefully our return and shipping policy procedures:

No Product may be returned directly to Ophir without first contacting Ophir for a Return Material Authorization ("RMA") number. An unauthorized return, for which an RMA number has not been issued, will be returned to you at your expense. Ophir, at its sole discretion, shall be entitled to repair or replace the defective parts or product, in accordance with Ophir's procedures, ship it back to you, provided that all invoices issued to you prior to such date, if due, were paid in full by you

Instructions for Returning Equipment for Repair and Calibration:
1. An RMA number must be issued prior to shipping any product.
2. Complete the Customer RMA Checklist (provided by Ophir-Spiricon Administrator)
3. All returns must have RMA number clearly labeled on the outside of package.
4. Ship your item using a traceable carrier, DDP Jerusalem terms within 7 days of obtaining your RMA number
5. Throughout RMA process, Ophir will be responsible only for products made by Ophir. Any assemblies, accessories or other accompanying items will be on customer's responsibility

Services centers
Select a country to download the RMA form
Ophir's Repair & Calibration Facilities Shipping Addresses:
USA
Ophir-Spiricon Inc.
Shayna Andersen
3050 North 300 West
North Logan, UT 84341
USA
calibration@us.ophiropt.com
www.ophiropt.com/photonics
Tel:  +435-753 3729
Fax: +435-753 5231 
Europe
Ophir Spiricon Europe GmbH
Alexandra Dzuballe
Markus Schmiedt
Guerickeweg 7
D-64291 Darmstadt
Germany
meike.schurr@eu.ophiropt.com
markus.schmiedt@eu.ophiropt.com
www.ophiropt.com/photonics  
Tel:  +49-6151 708 582
Tel:  +49-6151 708 581
Fax: +49-6151 708 599
Japan
Ophir Japan
Ms.Maho Kuroshima
3-43 Kishiki-cho, Omiya-ku, Saitama-shi,
Saitama, 330-0843
Japan
info@ophirjapan.co.jp 
www.ophiropt.com/jp
Tel:  +81-48-646 4150
Fax: +81-48-646 4155
Israel
Ophir Optronics Solutions Ltd.
Ms. Ariella Rabi
Science-Based Industrial Park
Har Hotzvim, 91450
Jerusalem
Israel
ariellar@ophiropt.com
www.ophiropt.com/photonics
Tel:  +972-2-548 4444
Fax: +972-2-582 2338